Privacy Policy

Privacy Policy for Genius Content Lab

Effective Date: October 1, 2024
Business Name: Genius Content Lab
Website: www.geniuscontentlab.com
Business Address: Hillside, Villa 36, Mapou, Mauritius
Contact Email: [email protected]

At Genius Content Lab, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and share your personal data, in compliance with the General Data Protection Regulation (GDPR) (EU) 2016/679, and details your rights regarding the personal data we process.

Please read this policy carefully to understand how we handle your personal information.


1. Data Collection

We collect and process the following types of personal data:

A. Data You Provide to Us

  • Contact Information: Name, email address, phone number, postal address, and other personal details you provide when signing up for an account, purchasing our services, or contacting us directly.
  • Payment Information: Billing details, credit card information, and transaction history for processing payments.
  • Communications: Any messages, inquiries, or feedback sent to our email or customer support.

B. Data Collected Automatically

  • Usage Data: Information on how you use our website, such as IP address, browser type, time zone settings, browsing actions, interaction with features, and page views.
  • Cookies: We use cookies to collect certain information about your usage preferences and for website functionality. For more information on cookies, please see our Cookie Policy.

C. Data From Third-Party Sources

  • We may collect data from social media platforms or payment processors when you engage with us through these platforms or services, such as when you log in via social media or complete a payment.

2. Purpose of Data Collection and Usage

We use your personal data for the following purposes:

  • Service Delivery: To provide, operate, and maintain the AI content generation tools available on our website.
  • Account Management: To create and manage your user account and profile, authenticate users, and communicate important updates.
  • Customer Support: To respond to your inquiries, provide assistance, and offer troubleshooting.
  • Payment Processing: To process and manage payments for purchases and subscriptions.
  • Marketing & Communication: To send newsletters, promotional offers, and updates about our services (only with your explicit consent).
  • Legal Compliance: To comply with legal obligations, such as maintaining records and assisting law enforcement, when required.

3. Data Sharing and Disclosure

We only share your personal data with trusted third parties when necessary to fulfill the purposes described above. Your data will only be shared under the following circumstances:

  • Service Providers: We may share your personal information with third-party service providers who help us operate our website, process payments, or deliver services (e.g., hosting services, payment processors, and marketing platforms).
  • Legal Requirements: We may disclose your personal data to authorities if required by law or to protect our legal rights, prevent fraud, or ensure the safety of our users.
  • Business Transactions: If our business undergoes a merger, acquisition, or sale, your personal data may be transferred as part of that transaction, in compliance with applicable law.

4. Data Storage and Security

We take appropriate technical and organizational measures to ensure your personal data is secure and protected from unauthorized access, alteration, or loss. We store your data on secure servers with encryption and regular security audits.

  • Data Storage Location: Personal data collected is stored on secure servers located within the European Union (EU) or in other jurisdictions that provide an adequate level of data protection under GDPR standards.
  • Retention Period: We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by law. Personal data related to purchases will be retained for tax and legal purposes.

5. Your Rights Under GDPR

As a user of Genius Content Lab, you have the following rights regarding your personal data:

  • Right to Access: You have the right to request a copy of the personal data we hold about you.
  • Right to Rectification: You can ask us to correct any inaccurate or incomplete personal information.
  • Right to Erasure (“Right to Be Forgotten”): You can request that we delete your personal data, provided there is no legal obligation for us to retain it.
  • Right to Restriction of Processing: You can request that we limit the processing of your personal data in specific cases.
  • Right to Data Portability: You have the right to request the transfer of your data to another service provider, where technically feasible.
  • Right to Object: You have the right to object to the processing of your personal data for marketing purposes or any other processing based on legitimate interests.
  • Right to Withdraw Consent: If you have given consent to the processing of your personal data, you can withdraw this consent at any time without affecting the lawfulness of the processing before its withdrawal.

To exercise any of these rights, please contact us at [email protected].


6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your user experience and analyze site usage. Cookies are small text files placed on your device that help our website function properly and provide personalized content.

You have the option to disable cookies via your browser settings. For more information, refer to our Cookie Policy.


7. International Transfers of Data

If we transfer your personal data outside the European Economic Area (EEA), we ensure that the receiving country offers an adequate level of data protection or that appropriate safeguards, such as standard contractual clauses, are in place.


8. Data Protection for Children

Our services are not intended for children under the age of 16. We do not knowingly collect personal data from children. If we discover that a child under 16 has provided us with personal information, we will delete it immediately.


9. Updates to this Privacy Policy

We may update this Privacy Policy from time to time in response to legal, technical, or business developments. When we update our Privacy Policy, we will notify you by email or by posting a notice on our website.


10. Contact Information

If you have any questions or concerns about this Privacy Policy or how your personal data is handled, please contact us at:

Email: [email protected]
Postal Address: Hillside, Villa 36, Mapou, Mauritius

This Privacy Policy is governed by the laws of the Republic of Mauritius and the GDPR.


By using our website and services, you agree to the terms of this Privacy Policy.